Frequently Asked Questions

Getting Started

Safety Tips

Your Profile

1. How to delete or disable your profile?

To delete your profile, hover over your profile icon on the top left side of the screen, click on edit profile, scroll to the bottom of the page, and click on “DELETE PROFILE” on the left side of the screen. Next page you will click DELETE or CANCEL to delete your profile. Note: Your account information will be stored for 7 days, and can be simply restored by returning to Gay Arrangement and clicking “RESTORE PROFILE”.

2. How to upload a photo?

Once logged into your account, hover over your profile icon on the top left side of the screen, click on “My Profile”, You can click on the box “Upload Photo Click to Browse” or “ “ADD”, a popup widow will present and click the box “Upload Photo Click to Browse” find the photo(s) you wish to upload, decide to make public or Password Protected photos, and click “Submit”

Billing and Paid Features

1. How do I cancel my Subscription?

CCBill- Visit https://support.ccbill.com/, type in your email, credit card# and subscription ID is located in your email time of purchase, click search, results will reveal your subscription and click cancel subscription, or contact CCBill 1.888.596.9279

PayPal- How to cancel you recurring billing.  

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click Payment Preferences
4. Click Update next to “My preapproved payments”
5. Select the merchant
6. Click Cancel Subscription

Paid features  

• Hide advertisements
• Photo Comments
• Boost Profile
• Comment on Newsfeed